Special Car Rental Service for Cruise Ship Passengers
Aloha and thank you for your interest in using CarRentalHawaii.com. We have booked many rental cars for cruise ship customers like you and any questions you may have will no doubt be answered on our FAQ page. Please read all the information BEFRORE contacting us by phone .
We are pleased to serve cruise ship passengers touring Hawaii. We can easily help you arrange your one day car rentals to explore our beautiful islands.
We also provide information about how to be picked up at the pier and details about each local car rental agency.
Free Pick Up Service at the pier. The Agency locations are close to each harbor. (NO FREE PICK UP IN KONA, LAHAINA, )
Knowing that your time on each Island is precious, we suggest to rather keep an eye on efficient pick up and drop off – than on the FREE SHUTTLE provided or not provided by the different Rantal car companies.
DID YOU EVER GET FREE LUNCH? – These days the rental car companies change their rules and procedures about the free shuttle pick up at the pier often without letting us know. And even if they provide the shuttle, they may have restrictions that only the driver can use the service to the agency and not the co-driver or passengers,
Everytime you arrive at the Agency, with the FREE SHUTTLE you will have an other 30 People with you waiting in line to get their rental-car!
So, our suggestion is to keep your own controll on the time, by paying for a taxi, get fast to the rental agency, while all the other customers are waiting for the FREE SHUTTLE. Pick up your car and get on the road, before everybody else even gets to the Agency.
Most of the pick up locations are at the local airports (3-10 Min. drive). For Honolulu, the Down Town Agency in Waikiki is providing the free Shuttle pick up. Please choose Honolulu City to arrange your rental car if you want to get the free shuttle. However the rental car prices are higher and the waiting line is longer in Waikiki versus the nearby Airport which is a much bigger agency.
Our suggestions for Oahu: pay a Taxi out of your pocket. Book the car from and to the airport, save on the Rental car rate, and save on drop off charges and T I M E.
There is no free pick up in Kona anymore. Since Kona was the only place where the drive from the pier to the agency was more than 30 minutes and the road is often loaded with cars (bumper to bumper) nobody wants to take on responsability of delivering the clients too late to the ship and then have to pay for accommodation if the ship is already gone). However, we suggest to not rent a car in Kona and rather enjoy that this is the only stop on your cruise where you actualle ARE in a nice location and not in a industrial port like the other islands. Just take the day off and enjoy Kona Town rather than rent a car and beeing in stress all day long to keep an eye on the clock because you have to return it by 3 o Clock already (and pay for the whole day!!).
In Lahaine the free pick up is not guaranteed as well. again. we suggest to controll your time by taking a taxi. If you want to try to get a free shuttel check our rates with Budget or Avis.
To book the car for Nawiliwili Harbor in Kauai, please use the Kauai-Lihue location. For Lahaina, Maui you need to use the Maui-Kaanapali location. Please enter a separate reservation for each port .
Please read our FAQ page for answers to questions other cruise ship customers have asked before making your reservation.
Mahalo (thank you) for choosing CarRentalHawaii.com for your travel needs!
Phone numbers for the local Rental car Agencies:
Alamo Agencies in Hawaii: